Privacy Policy

Effective Date: June 1, 2026

Introduction

Discreet Beats ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase tickets, rent equipment, book services, subscribe to communications, or attend our events.

By using our website or services, you agree to this Privacy Policy.

Information We Collect

We may collect:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information

  • Event registration information

Event & Rental Information

  • Ticket purchases

  • Headset rental information

  • Waiver submissions

  • Age verification information when required

Website Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage analytics

How We Use Your Information

We use your information to:

  • Process ticket purchases and rentals

  • Provide customer support

  • Communicate event information

  • Send receipts and confirmations

  • Improve our website and services

  • Prevent fraud and theft

  • Comply with legal obligations

  • Send promotional communications (only when permitted)

Marketing Communications

If you opt in to receive updates, we may send emails or text messages regarding:

  • Upcoming events

  • Promotions

  • Ticket releases

  • Giveaways

  • Company news

You may unsubscribe at any time using the unsubscribe link or by contacting us directly.

Payment Processing

Payments are securely processed through third-party providers, including Square and other payment processors.

Discreet Beats does not store complete credit card information on our servers.

Square collects and protects payment information according to its own privacy and security practices.

Information Sharing

We do not sell customer information.

We may share information with:

  • Payment processors

  • Event venues

  • Service providers assisting with operations

  • Legal authorities when required by law

Information is shared only as necessary to operate our business and provide services.

Photography & Media

Discreet Beats events may be photographed or recorded.

Photos and videos may be used for:

  • Social media

  • Marketing

  • Advertising

  • Website content

  • Promotional materials

By attending our events, you consent to the use of your image for promotional purposes unless prohibited by law.

Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

While no online system can be guaranteed completely secure, we utilize commercially reasonable safeguards to protect customer information.

Children's Privacy

Our services are not directed toward children under 13 without parental involvement.

Parents or guardians may contact us regarding information submitted by minors.

Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality

  • Analyze visitor behavior

  • Enhance user experience

  • Measure marketing performance

You may disable cookies through your browser settings.

Your Rights

You may request to:

  • Access your information

  • Correct inaccurate information

  • Delete certain information

  • Opt out of marketing communications

Requests may be submitted using the contact information below.

Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.